Contact us

We’re here to help with Whole-food living, your purchase, or your digital learning experience. Get in touch with THE HOUSTONS LLC and tell us how we can help.

Talk to our support team.

For access questions, product information, billing inquiries, and refund requests:

contact@thehoustonsllc.com

Email customer support

Monday–Friday. We aim to reply within 24 business hours. Messages received on weekends are addressed on the next business day.

How can we help?

Access to your program

If you haven’t received your access email, check your spam folder first. Then contact us with the email address used at purchase so we can help you find your digital content.

Refund requests

Whole-food living includes a 90-day money-back guarantee. Email us with the subject “Refund Request,” your purchase email, and your order number. See our Refund Policy for the full terms.

Technical support

If you have trouble watching videos, opening lessons, or downloading guides, send a description of the issue and let us know which device and browser you use.

Billing questions

If you have a question about a charge, email us with your order information. Payments, refunds, and chargebacks are handled by the third-party merchant provider identified in your purchase confirmation.

When you email us

To help us assist you, please include:

  • The email address used for your purchase.
  • The product name and order number, if available.
  • A clear description of your question or request.
  • For technical issues, your device, browser, and any error message.

Please do not send passwords or full payment card details.

Corporate correspondence

THEHOUSTONS LLC
United States · Wyoming limited liability company
Federal Tax ID (EIN): 98-1969280
Wyoming filing ID: 2026-002073231

Principal office

8200 NW 41st Street, 2nd Floor
Doral, FL 33166
United States

Mailing address

30 N Gould St, Ste R
Sheridan, WY 82801
United States

More information

You can also review our Terms & Conditions, Privacy Policy, and Refund Policy.